New Client Deposit Policy

Once my pets exam appointment is scheduled at Pomona Valley Veterinary Hospital the reserved time for my pet will no longer be available for other patients, Therefore I agree to submit a $52 deposit to pre-pay the exam fee at the time I request my pet’s exam to be scheduled.

The exam deposit will be applied to the exam on the day of the appointment. The appointment can be rescheduled no more than 12 pm the day before the surgery. If no show or canceled deposit will be forfeited (non refundable)

Please notify us of any changes to your contact information, including your email address, mailing address, telephone number(s), and active credit card information.

This policy has been established to provide the highest level of veterinary care to all our pet parents and four-legged friends.